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Q & A

Frequently Asked Questions on Reopening:

  • Help! My hair is crazy, how do I book an appointment?

    • To Schedule an Appointment:

      In the Subject Line of the email please write Appointment Request along with your preferred stylist’s name. Please write no preference if you do not have a preferred stylist.

      Example:

      Subject: Appointment Request Fadua
                                      -or-
      Subject: Appointment Request No Preference

      This will help us to sort through the large volume of emails that we are receiving, and will enable us to book appointments faster!

      We are accommodating services for children under the age of 12 only if
      they can enter the building and stay by themselves, as only the person
      receiving the service will be allowed in the salon.

      • Please note that our hours have expanded, and are as follows:

      Tuesday-Saturday 8:30 am – 9 pm
      Sunday 9 am – 4 pm

  • I need my products! I can’t possibly scrape another drop from the container, what do I do!?!

    • To Purchase Retail:

      • You are welcome come to the salon to purchase retail if you do not have a scheduled appointment. Just call to let us know that you are coming.

      • You can also, email concierge@salonarteboston.com with the products you would like to purchase.

      In the Subject Line of the email please write Product Request

      Example:

      Subject: Product Request

      This will help us to sort through the large volume of emails that we are receiving, and will enable us to get you your products more quickly.

      • One of our staff will contact you to take payment over the phone, and will instruct you on how to get your products through curbside pick up.

  • I feel like I found the golden ticket, I have an appointment!!! But I’m feeling a little nervous, is there anything I need to know/do?

    • First things first, breathe. We are taking even more precautions to protect your health than our already high standards dictate. Here’s what you need to know.

      For Your Scheduled Service:

      • Before Your Arrival:

      • Please wear comfortable loose fitting clothing that has a low collar, or one that can be easily folded in. Our changing rooms will not be open, and you will need to wear what you have on through the duration of your service.

      • Please make sure that you have an earloop style mask to wear, not one that ties across the back of your head. We ask that you bring a minimum of 1 EXTRA mask with you to your service (in addition to the one that you will be required to wear to enter the building), so that you can change it if it gets wet or if you get color on it. We cannot allow anyone into the building without a mask, unless they have a medical reason not to wear one.

      • Our waiting area will be closed, and we will not have any snacks available. Food will not be allowed in the salon, so make sure you don’t come to your visit hungry. If you bring a beverage, please make sure it can be easily stored in your bag/purse/pocket. Please bring any reading material that you need, as magazines will not be available.

      • If you had direct contact with someone who has tested positive for CoViD-19, please reschedule your appointment and follow CDC guidelines.

      • If you feel ill, have a fever, cough, extreme fatigue, unexplained red eyes, a blotchy red rash on your body, small red sores on your toes, or have suddenly lost your sense of smell and/or taste, please consult your Primary Care Physician before coming to your appointment. We will gladly reschedule your visit if your PCP thinks that you may possibly have CoViD-19.

      • When You Arrive:

      • Please remain in your vehicle, and call the salon at (508) 358-7282 to let the front desk know that you have arrived. The receptionist will let you know when you can come to the door.

      • When it is time for your appointment, please make sure you are wearing an ear-loop style face mask, and meet the receptionist at the door marked ENTRANCE ONLY to have your temperature checked with an infrared contactless thermometer. If you have a temperature above 99℉ you will be asked to reschedule your service.

      • Upon entering the salon, you will be asked to use hand sanitizer, and will be handed a cape to wear over your clothing for the duration of your visit. Only the person with the scheduled service will be allowed into the salon. No guests.

      • Please pay attention to, and follow the signage throughout the salon to maintain appropriate distancing, etc.

      • Payments/Retail/Rescheduling:

      • We are only accepting touchless, electronic payments at this time, no cash or check transactions. If you wish to give your stylist a gratuity, please bring exact change, you may also ask your stylist if they use an electronic payment service such as Venmo.

      • Retail that is on the shelves is for looking only, and should not be touched. If there is something you wish to purchase, please ask your stylist or the receptionist, and they can get it for you from back stock.

      • We recommend booking future appointments while you are at the
        salon and spa.

  • I can’t believe I’m even thinking this but what if I need to cancel my appointment?

    • We understand that at certain times, cancelations are unavoidable. We just ask that you give us as much notice as possible, as appointment availabilities are at even more of a premium now.

      Cancellation Policy:

      • If a cancellation becomes necessary, we require 24 hours notice prior to your scheduled appointment. For any cancelled or missed appointments with less than 24 hours notice, there is a charge of 50% of the cost of the scheduled service.

      • Please do not cancel appointments via email, as they may not be processed in a timely manner. Please inform us of any cancellations by calling us at (508) 358-7282

      • Please note that after three cancellations with less than 24 hours notice, we reserve the right to only accept same day reservations.

      • If you feel ill, it is imperative that you stay home. We cannot take any risks when it comes to the health and safety of our clients and staff. Please call us as soon as possible so that we can reschedule your appointment to a later date. For last minute cancellations due to illness, we will be temporarily waiving the cancellation charge, however we will adhere to the policy for a no call/no show.

Please do not hesitate to email us with any other questions or concerns you may have.

Other Questions:

  • Should I arrive early for my appointment?

    • We suggest arriving fifteen minutes before your scheduled salon and spa appointment, allowing sufficient time to change, enjoy light refreshments, complete any necessary paperwork and ease into your visit at Arté.

  • Can I use my cell phone anywhere?

    • Please silent cell phones in the spa area.

      You are more than welcome to use your phone in the salon area.

  • What if I take any medication or have health needs?

    • Please let us know of any health conditions or required accommodations. Please discontinue the use of products containing Retin A or other Retinol ingredients 72 hours before a waxing or facial service. Advise your service provider if taking Accutane, or if you have any medical conditions or are under a physician’s care for things such as pregnancy, high blood pressure, or heart conditions, as we will customize our services to fit your needs whenever possible.

  • What if I need to cancel my appointment?

    • If a cancellation becomes necessary, please contact us 24 hours prior to your appointment. We have a 50% cancelation charge for any cancelled or missed appointments. Please do not cancel or change appointments via email, as they may not be processed in a timely manner. Please inform us of any changes or cancellations by calling us at 508.358.7282.

      After the third non-24 hours cancelation notice, Arté reserves the right to only accept same day reservations.

  • What if I am running late for my appointment

    • When running late for an appointment, we will work our best to accommodate you with your original service provider, however if not possible, we will accommodate you with the next available service provider. In some cases, we may need to reschedule your appointment.

  • Why are service providers at Arté have different prices?

    • Every Service Provider at Arté Salon and Spa works on a Level System. The level system accomplishes two main goals. The first is to provide a career path of growth and achievement for our team. The second is to provide several options for your various service needs.

      Guests may choose the level that best fits their needs and their budget. The training our team receives is aggressive, consistent, innovative, and in-depth. It starts from the moment they are hired and continues through their entire career with us. At Arté Salon and Spa our service providers achieve level promotions based on the demand for their time.

  • What is the form of payment?

    • We accept Cash, Check, Visa, Mastercard, Discover and Amex.

      Gratuities cannot be added to credit cards or added to checks written for services, however separate checks can be made out personally to the service providers.

      Series and packages are at discounted price and cannot be purchased with Arté Gift Cards or combined with any other discounts and promotions.

      A $20 bank fee will be charged to any returned check.

      Our prices vary, depending of the Tier Level of our service providers; therefore, Series can only be used with the designated Tier Level service provider. If you decide to use a different service provider, the price difference will be charged at the time of service.

  • What if I am not happy with my services or products?

    • We guarantee your satisfaction when purchasing our products. If not satisfied you may return your product within 30 days for a full refund if unopened. Opened products will be credited to your account for use on future product purchases. All brushes and hair extensions are final sale.

      We guarantee all our services; if not satisfied please contact us within one week of your service to schedule a session to assist you with any necessary correction.

Readers Choice Award 2019
Readers Choice Award 2018
Readers Choice Award 2017

THE FOUNDERS

The Owners of Salon Arté of Boston

ADAM MAMBER

As a master hair designer I am dedicated to fashioning each client’s unique expression of beauty. One of my true inspirations is imparting my extensive knowledge to the next generation of aspiring stylists. I have taught and mentored numerous stylists and have enjoyed the lifelong relationships created in the process.


I am excited to bring my skills to Arté, where I will continue to create custom designed styles that reflect each client’s individuality and unique personality.


FADUA DRUMMOND

Inspiration is my commitment. An accomplished artisan, I bring my cosmopolitan style to each client with the goal of nurturing and invigorating those I touch, both inside and out. I am devoted to the artistry and beauty in hair design and to achieving stunning and creative transformations with my signature style.


Providing the best interpretations of today’s classic and contemporary hairstyles/color and meeting each individual client’s needs is vital to me.

OUR ARTISTS

We are highly trained in new techniques, but are not afraid to use our expertise to break new grounds with our own expertise.

 

We honor the needs of our clients, listen and always strive for excellence.

    Hair

  • Denise Graziano

  • Eduardo Tramontozzi

  • Lisa Millerick

  • Mallorie Krawczyk

  • Evelyn Souza

  • SKIN & MASSAGE

  • Mariana

  • Kate Batista

  • Jessica Helgeson

    Jessica Helgeson

  • RELATIONSHIP SPECIALISTS

  • Nicole Steel Oliveira


SERVICES

    Makeup & Lash and Brow Services

    Our professional makeup artists are trained to create looks for any occasion and will create either a casual to formal appearance to fit your individual needs. From weddings, photo shoots and every occasion in between, when you need to look your very best; our talented team is here for you.

    Makeup

    Lash & Brow Services

    • Lash Lift (45 min) $85

      Your natural lashes are carefully sculpted and lifted to perfectly frame your eyes giving you a more enlivened look.

      Pairs perfectly with Lash Tint, $115
    • Book Lash Lift

    • Lash Lift with Tint (45 min) $115
    • Book Lash Lift with Tint

    • Lash Extensions $195

      Individual false eyelashes are attached to your lashes using a surgical grade adhesive. The result is longer fuller lashes.

    • Book Lash Extensions

    • Fills - 2 week (45 min) $65
    • Book Lash Extensions

    • Fills - 3 week (45 min) $80
    • Book Fills - 2 week

    • Brow Tint $25

      The perfect color is mixed to match your hair and skin tone. Your brows will look fuller and more defined.

    • Book Brow Tint

    • Lash Tint(20 min) $40

      Don’t like applying mascara but love the look? Vegetable based dyes are carefully applied to the lashes to darken them to your preferred shade.

    • Book Lash Tint

    • Both Brows and Lashes $60
    • Book Fills - 3 week

    • Brow Henna $35

      Similar to a tint, with the added benefit of the skin under the brow being stained slightly. Great for making sparse brows look fuller.

    • Book Brow Henna

    Skin

    Facials

      All Facials, in conjunction with your professionally, and personally prescribed home-care regime will result in healthier, smoother, more appealing skin. All facials include a professional skin analysis and a recommended home care program.

    • Classic Facial (60 min) $90

      A traditional European style facial that is customized to the needs of your skin and your treatment goals. Your face will be cleansed, exfoliated, and massaged increasing circulation and giving your skin a healthy glow. A serum, mask, and finishing cream will leave you refreshed, relaxed and renewed.

    • Book Classic Facial

    • Arté Signature Facial (80 min) $140

      Can’t decide if you’re in the mood for a facial or a massage? You don’t have to! This deeply relaxing facial offers the best of both worlds. Your treatment will begin with a 20 minute back massage and flow right into a custom facial that includes a hand and foot massage. Total bliss.

    • Book Arté Signature Facial

    • Express Facial (45-60 min) $65

      This targeted treatment focuses on a specific need your skin may have, be it exfoliation, hydration, or decongestion. A great choice for those short on time that still want to address concerns with their skin. A wonderful choice for teens as well.

    • Book Express Facial

    • Back "Facial" (60-90 min) $90

      Is your back prone to congestion, dryness, or breakouts? This treatment with address those hard to reach areas of concern with exfoliation, decongestion and hydration. A great treatment for the skin baring summer months!

    • Book Back "Facial"

    Specialty Treatments

    • Holistic Facelift (60 min) $120

      Experience a blend of Thai massage techniques, lymphatic drainage, and the trademarked Bellanina Facelift Massage that will unblock energetic stagnation while helping to tone facial muscles and decrease the appearance of fine lines and wrinkles. Includes foot and scalp massage.

    • Book Holistic Facelift

    • Cupping (90 min) $105

      The negative pressure of cupping gently lifts the skin to facilitate lymphatic drainage and increase circulation. The result is a reduction in puffiness, fine lines and wrinkles, as well as an increase in product penetration. This facial is also excellent for decreasing facial pain, headaches, and sinus pressure.

    • Book Cupping

    • Mommy-To-Be Facial (60 min) $95

      A woman’s skin can experience many changes and stresses during pregnancy. This European style facial is designed to help you get that expectant glow. You can relax knowing that all products used are safe for you and your baby.

    • Book Mommy-To-Be Facial

    Advanced Skincare

      Anti Aging Treatment

      • Maximum Hydration Facial (60 min) $125

        Hydration is key to maintaining a youthful appearance. Experience an effective exfoliation to slough off dulling dead surface cells followed by products that will nourish and brighten your complexion. You will leave glowing inside and out.

      • Book Maximum Hydration Facial

      • Microcurrent Facial (60 min) $140

        A workout for your face and neck. The muscles of the face and neck are gently stimulated with a specialized current that lifts and tones. The result – a plumper, more youthful and lifted appearance.

      • Book Microcurrent Facial

      • Filler Facial - Series of 3 (60 min) $250

        This innovative treatment from Korea gives filler like results without injections and with minimal downtime. If you want to increase the look of volume in your face and minimize expression lines this treatment is for you!

        For maximum results, series of 3 recommended
      • Book Filler Facial

      • Uplift Facial (80 min) $150

        Defy the effects of gravity. This facial harnesses the power of gold and the innovative technology of thread collagen to reduce the appearance of lines and wrinkles, as well as sagging in the brow, cheek, neck, and jowls.

      • Book Uplift Facial

      Resurfacing Treatments

      • Dermaplaning Facial (80 min) $140

        Fine vellus hair and dead skin cells are removed with a handheld instrument in this deeply exfoliating facial. Your skin will be left soft, smooth, and more even in tone.

      • Book Dermaplaning Facial

      • Ultrasonic Facial (60 min) $125

        This facial utilizes high frequency sound waves to exfoliate dead surface cells without irritation or redness. Pores are deeply cleansed while collagen and elastin production is stimulated. The skin will be left hydrated and glowing as products have been deeply penetrated into the epidermis.

      • Book Ultrasonic Facial

      • Chemical Peel (45 min) $125

        Chemical peels utilize facial grade acids to target specific concerns you may have. Peels lift away dead surface cells creating a smoother more radiant complexion. Pigmentation, wrinkles and acne can all be improved through chemical peels.

      • Book Chemical Peel

      Corrective Treatments

      • Vitamin C Facial (60 min) $125

        This facial will bring new life to dull, photo damaged skin with the power of Vitamin C and melanin suppressing enzymes. Your skin will feel hydrated, fresh and radiant.

      • Book Vitamin C Facial

      • Nano Infusion Facial (60 min) $150

        A pen type device is passed over the face opening superficial microscopic channels in the epidermis which allow products to pass deeply into the skin. The treatment is fully customized to target concerns that you may have.

        Pairs well with dermaplaning and microcurrent
      • Book Nano Infusion Facial

      • Detox Facial (60 min) $115

        Pollutants in our environment can leave the skin sluggish and grey. Combat the effects of modern living and get your vibrancy back with this nourishing facial that will leave you looking like you had a vacation by the sea.

      • Book Detox Facial

    Facial Enhancements

      Microcurrent

    • Dermaplaning $50
    • Book Dermaplaning

    • Extraction $20

      For those that want more time devoted to decongesting, a great upgrade to the express facial.

    • Book Extraction

    • Facial Mask Upgrade $25

      Enhance your experience with a unique peel off mask, ask your service provider about the available options.

    • Book Facial Mask Upgrade

    • Eye Treatment $15

      Give your eyes some extra love by adding one of 3 targeted treatments aimed at reducing puffiness, dark circles, or fine lines.

    • Book Eye Treatment

    • LED $35

      LED light therapy stimulates collagen and elastin production as well as softening lines and wrinkles.

    • Book LED

    • Self-Heating Mud $20

      A warm mud pack is applied to the lower back for detoxification and relaxation.

    • Book Self-Heating Mud

    Body Treatments

    • Sunless Tanning Treatment (60 min) $95

      Experience a relaxing full body exfoliation followed by an application of a luxurious self tanning cream. You’ll look and feel like you spent a week in the Caribbean.

    • Book Sunless Tanning Treatment

  • HAIR

  • MULTI-SERVICE

  • WAXING

  • MAKEUP

  • SKIN

  • MASSAGE

Are Eyelash extensions right for you?


Your eyes are free of signs and symptoms of infection and fully recovered from recent eye surgeries or procedures

You do not have allergies/sensitivities to acrylates or cyanoacrylate adhesives

You are comfortable lying down for a few hours with your eyes closed

If you are fine with the items listed above, then you are an ideal candidate for eyelash extensions



ON THE DAY OF THE PROCEDURE

  • Completely remove all eye makeup, including foundation, eyeliner, eye shadow, mascara, eye creams and eye serums
  • Cleanse eye area and eyelashes gently but thoroughly to remove any residual oils or mascara
  • Shower before your arrival
  • Do not wear contacts to your appointment, wear glasses instead
  • Do not curl your eyelashes on the day of your lash appointment
  • Do not apply heavy creams, lotions or oils to your face within 48 hours prior to your eyelash application
  • Wait 48 hours after a lash removal prior to having your new set of extensions applied
  • Do not receive chemical treatments to your eyelashes, such as tinting, perming, within 48 hours of your appointment
  • Ensure you have fully recovered from recent irritating eye- area treatments, such as skin-resurfacing procedures, chemical peels, eyebrow waxing, laser treatments and permanent makeup application. Recovery time varies with each procedure and individual
  • Arrive 15 minutes early to maximize your service time with the specialist

AFTER-CARE FOR THE FIRST 48 HOURS

  • Do not expose your eyelash extensions to water, heat, sauna, steam or friction
  • Do not apply eye cosmetics or skin care products to your eyelashes or eyelids
  • Do not receive irritating eye area treatments such as chemical peels, skin resurfacing procedures, eyebrow waxing, lasers and eye surgeries

GENERAL AFTER CARE

  • Avoid OIL-BASED products
  • Use oil-free makeup remover
  • Do not use eyelash curler
  • Use Coating Sealer 3 times per week
  • Get a re-fill every 2-4 weeks

Consult with your lash stylist for further information to ensure beautiful, long lasting results and a comfortable and relaxing experience

EDUCATION

Salon Arté Education

CLIENTS

At Salon ARTÉ we value and emphasize education for our stylists. Now we would like to share that knowledge with our guests. Come in and join us for a fun filled lesson with one of our professionals. In a one on one environment we will teach you how to improve your skills and re-create the look you have enjoyed at the salon.

MODELS

At ARTÉ our continuous focus is on educating our staff. Our training seminars are taught by our master educators and are designed to teach our apprentices various haircuts and coloring techniques. Models are needed to help them in their pursuit to achieve their goals.

  1. Client Model
  2. *Indicates Required Field

PROMOTIONS

  • Winter Radiance Express Facial

    Winter Radiance Express Facial

    Winter Radiance Express Facial: Warm up and relax with enticing aromas of cinnamon, clove, cherry . . .

    Winter Radiance Express Facial: Warm up and relax with enticing aromas of cinnamon, clove, cherry and chocolate. Our Winter Radiance Express Facial will leave you sparkling and refreshed. $65 – 30min

    Book Winter Radiance Express Facial
    Read More
  • CBR Facial (Compromised Barrier Repair Facial)

    CBR Facial (Compromised Barrier Repair Facial)

    Harsh weather, dry air and moving from warm to cold all day takes a toll on optimal skin function . . .

    Harsh weather, dry air and moving from warm to cold all day takes a toll on optimal skin functioning.  This facial focuses on infusing the skin with nourishing ingredients to help strengthen and restore the skins barrier function.  A wonderful choice for anyone living in New England, especially those with sensitive and reactive skin, as well as those that use prescription strength topicals.

    Book Appointment
    Read More
  • Milk Bath Facial

    Milk Bath Facial

    Since the time of Cleopatra women have been using milk to plump, hydrate, and nourish their skin. . . .

    Since the time of Cleopatra women have been using milk to plump, hydrate, and nourish their skin. This spring, bathe your skin in the youth replenishing benefits of milk with our Milk Bath Facial. Full of essential vitamins, oils and protein enriched cream, this facial is the perfect way to renew dry winter skin.

    Book Milk Bath Facial
    Read More
  • Dermaplaning Facial

    Dermaplaning Facial

    Dermaplaning is a deep exfoliation technique that leaves the skin more refined, smooth . . .

    Dermaplaning is a deep exfoliation technique that leaves the skin more refined, smooth and glowing.

    While immediately diminishing the appearance of fine lines and wrinkles, DERMAPLANING Facial will increase absorption of topical products as well as acts as a great skin primer for chemical peels and facials. This specialized technique rids the skin of fine vellous hair allowing for smoother makeup application as well as healthier more radiant appearance.

    Dermaplaning is also offered as an individual treatment or can be added to any of our facials.

    Book Dermaplaning Facial
    Read More
  • Grape Passion Antioxidant Facial

    Grape Passion Antioxidant Facial

    We are passionate about the benefits that grapes provide the skin. This deep red fruit is rich in . . .

    We are passionate about the benefits that grapes provide the skin. This deep red fruit is rich in antioxidant support and nutrient building ingredients like resveratrol that will slow down the signs of aging and fight the effects of free radical damage that we’re constantly exposed to, especially in the warmer months with so much time spent outdoors.

    Book a Grape Passion Facial
    Read More
  • LASH LIFT AND TINT

    LASH LIFT AND TINT

    Who said curves aren’t sexy? This treatment carefully sculpts and lifts your natural lashes to . . .

    Who said curves aren’t sexy? This treatment carefully sculpts and lifts your natural lashes to perfectly frame your eyes, giving you a more enlivened look.

    Luxurious lash curls that last up to 12 weeks.

    Book Lash Lift and Tint
    Read More
  • Weddings / Special Occasions

    Weddings / Special Occasions

    Reserve your wedding day with one of our relationship specialists.

    . . .

    Reserve your wedding day with one of our relationship specialists.

    Book a Consult Today
    Read More
  • Filler Facial

    Filler Facial

    The Anti-Aging Treatment using the filler technology without injections
    This needless Fille . . .

    The Anti-Aging Treatment using the filler technology without injections
    This needless Filler treatment has been available for over 8 years in Korea and has recently made its debut in the US.

    You may have even read about the treatment when it was featured in an article in Harper’s Bazaar last year!

    The Filler facial uses the active, FDA approved ingredient Poly L-Lactic Acid, the same active ingredient that is found in the injectable filler. The unique aspect of Poly L-Lactic Acid is that it is able to penetrate the skin with just a topical application. Once absorbed, it acts as a matrix for your own collagen to expand on. The result is a reduction in fine lines and wrinkles!

    Results from the Filler facial are cumulative. A single treatment can last up to 6 weeks. A series of 3 done a week apart (recommended) can last up to 5 months. Downtime from the treatment is minimal.

    Single Treatment

    Series of 3

    (Stem Cell Mist for home are included, retail $95)
    Book Filler Facial Appointment
    Read More
  • Classic Lash Extensions

    Classic Lash Extensions

    Inner beauty is essential for living a healthy and happy life! But outer beauty can be fulfilled . . .

    Inner beauty is essential for living a healthy and happy life! But outer beauty can be fulfilled however you want, and our classic eyelash extensions will do the trick for your beautifying needs.

    Individual false eyelashes are attached to your lashes using a surgical grade adhesive. The result is longer fuller lashes.

    Book Appointment
    Read More
  • 10/10 Referral Program

    10/10 Referral Program

    Simply refer a friend or family member and you both will receive 10% off your next visit

    . . .

    Simply refer a friend or family member and you both will receive 10% off your next visit

    Book Appointment
    Read More
  • L'oréal Professional Paris
  • Guinot Institut Paris
  • Rhonda Allison
  • Kevin Murphy
  • Moroccan Oil

CONTACT

Arté